Reviews

We love hearing from our customers! Below, you will find customer reviews which we will continually hope to add to with your assistance. If you would like to submit your feedback regarding our products, website and services, please do so from our homepage or e-mail us.

Regards,

Customer Service
The Wedding Shoppe



I just wanted to express my gratitude towards your company. I was in a bind with getting napkins for a Christmas Party, that is this Friday, and I ordered from your company last week and I received the napkins on Monday! I am SOOO thankful and pleased with your services and the amazing customer service I received when I initially called. THANK YOU so much! Merry Christmas!

Stephanie H.
Inuvik, NT
Dec 2016
This site is amazing! The customer service, the delivery times are great. The products are of excellent quality and are more beautiful in person. I would use this site again.

Valerie M.
Wabush, NL
Nov 2016
First, they replied my emails almost instantly! Second, soooo helpful! They checked their stock right away for the items I was interested in. The item arrived fast, looked exactly like the picture. Couldn't be happier. Would totally recommend wedding shoppe! My flower girls will look amazing with their baskets!

Jessica B.
Montreal, QC
Sep 2016
Wow! All I can say about them! They came through with flying colours for me! I had ordered my wedding favors from another website based back east and was told less than a month before my wedding they were on back order! I was so upset as they were meant to be personalized and I knew no where else could do that for me in less than a month! Well I was wrong! I called The Wedding Shoppe and talked to someone and she checked into everything for me and the shipping and how long exactlt it would take! She helped me through the order and my personalized wedding favors arrived a week EARLY even! I don't know how they did it! I was so worried I would have no favors but they did an amazing job in making sure I did!

Codie C.
Sep 2016
Good Evening, We just wanted to write an email to say thanks again, so much, to both Katie and Margaret!!!! You were able to replace the fans for us, just in time for our wedding, and they look fantastic. Easily one of the nicest touches for our ceremony (on the beach, Mexico, 40 degree heat), and exactly what we had in mind. Again, we can't thank you enough for that fantastic customer service, and will definitely recommend you to anyone we know for any event stuff.

RAY & SALLY
Aug 2016
I just want to say thank you . I ordered personalize napkins last minute for my daughter's engagement. I called the wedding shoppe and I got them in under 10 day's. They are so perfect. Great customer service, for sure I will order from them again. Thank you again,

Elizabeth
Aug 2016
Not only did the members in my wedding party love these high quality watches, but the customer service I received from the wedding shoppe was outstanding. This is by far one of the best online companies I have dealt with.

Aaron C.
Utopia, NB
Jul 2016
The team at here is UNREAL. Love all of the custom design items I received and they are of really great quality. Margaret is a life saver and helped me out in a bind when I needed a quick turnaround on things!

Crystal L.
Toronto, ON
Jun 2016
Awesome experience! Apparently the was an error in shipping my order but it was rectified by your staff before I had a chance to notice. Everything arrived intact and shipping was super fast! I will definitely recommend this site and use again for next years Grad.

Tracey F.
Bishops Falls, NL
May 2016
As a party favor, I had already purchased a gold mini cross and religious gold key chain. This gold cross bookmark was a great addition to the gift set. The individual gift boxes that they come in look more on the cheap/flimsy side ... it was no problem though, as I just removed the bookmarks from the packaging and hung each one with a colorful ribbon/bow ... online ordering process was seamless and efficient chargeable delivery within Canada (I live in Markham) ... would not hesitate to purchase from the Wedding Shoppe again ... especially since they are proudly Canadian (save tons in shipping in comparison to ordering fro the USA) ..

Cynthia
Markham, ON
Apr 2016
Amazing product, from amazing people. They took time out of their busy schedules to contact me directly and made sure I would receive the products just in time for my event! Amazing service! Definitely recommend

Karina M
Brampton, ON
Mar 2016
I would like to thank the team at the Wedding Shoppe for excellent customer service. They called me back when I left a message for an inquiry I had regarding an order I placed. The order came earlier than the planned date and in very good condition.
I am very pleased with the service and products I received.
I would like to highly recommend The Wedding Shoppe for all your shopping needs.
Thank you again.

Arielle S
Toronto, ON
Feb 2016
I had the best shopping experience ever. The white veil I ordered was a little too white so I ordered the ivory. I was able to compare the two against the dress and the ivory ( which was more off white to be honest!) was a perfect match!!. Thank you so much for all you help!

Gillian
London, ON
Jan 2016
I bought the barrel as a christmas gift and it went over extremely well. when I had created the order on line I had made a spelling error , which your staff caught and called me to investigate. That attention to customer service is exceptional and was Highly appreciated. Hopefully I will find reasons to use your company again and again

Rick
Ottawa, ON
Dec 2015
I ordered seven of the personalized toiletry bags with just over a week before our wedding. Worried about delivery time, I called and was very satisfied with the customer service over the phone. The package arrived 2-3 days earlier than they told me it was likely to, taking one more pre-wedding worry off my list. Finally, each gift was very nice and good quality, and was appreciated by each groomsman. Great job, The Wedding Shoppe!

Scott LaPeer
Gainesville, FL United States
Dec 2015
Absolutely love this product! I was looking at them on a different online store that got terrible reviews, when a friend told me about The Wedding Shoppe! When I saw them, I knew I had to buy them! They are perfect; Exactly what I wanted and was expecting! Shipping was super quick as well! Can't wait to show them off at my wedding! Thank you Wedding Shoppe!

Anonymous
Thorold, ON
Nov 2015
No other company has given me such convenient method of getting in touch...I always have had to wait for several minutes hitting numbers on my phone trying to get someone to talk to me on the automated phone thing...haha.. Thanks again.
Have a good day.

M Patel
Nov 2015
We were delighted with the product and "over the top" service we received from the Wedding Shoppe. We will definitely be repeat customers

Jeanne F
Nanaimo , BC
Sep 2015
I ordered solemates from the Wedding Shoppe after similar products I ordered before did not work. My order was last minute and the fast and speedy service blew my mind away. The solemates worked perfectly and enabled me, as a mother of the groom, to enjoy the wedding, without being concerned about having my heels get stuck in the grass.

Nina V.
Toronto, Ontario
Sep 2015
i was very pleased with the customized service. Though i was disappointed that the item i ordered that was showing online was discontinued i received a personal call with an offer to substitute another item. I placed the order on a Friday and it arrived on the Monday, i was amazed. The product met my needs and came in lovely boxes with tags on them

Cindy M.
Mississauga, ON
Aug 2015
Really happy with the product and even more so the customer service from The Wedding Shoppe. I needed the item ASAP and the Wedding Shoppe made sure that the package was expedited for me. I will definitely be a customer again in the future. Thanks so much!

Jared
Quispamsis, NB
Aug 2015
Loved the ease of ordering and got free shipping... came in so quick. Packaged very well so nothing broke. Thank you tag on it and pre packaged for sets. Nothing more to do but just place on their table!

Jessica M
Sudbury, ON
Jul 2015
Thank you to The Wedding Shoppe for rushing my order so that we could have the lovely butterfly cameras for guests at our wedding ceremony! They went very well with our butterfly theme as we released butterflies at our ceremony. We will enjoy the memories with our photos. Thank you it really made it complete!

Kelly H.
Lowbanks, ON
Jun 2015
Hello! I couldn't find a place to leave a review so I will just email and let you know that I was very pleased with the weddingshoppe. I just received my items today and they are awesome! Great quality and the memory box is much bigger then I expected, it's lovely!! also the customer service was very good. My shipment took a bit longer while they were waiting on one of the suppliers and a person actually called to tell me what was going on and that it would be here as soon as possible... what an ease on my mind!! The prices are reasonable too my only regret is that I didn't find out about them sooner!

Thanks for the wonderful online shopping experience, everything is going to look amazing on my wedding day :)

Kelsey
May 2015
Hello,
I Just wanted to say thank you to the Wedding Shoppe, and specifically to the customer service representative that worked on March 31st around 11:00 am and handled my order (#19807). I do not remember her name but she was very helpful and customer service oriented. After being disappointed by a company that promised me that my order would be in by my event date, I found the peplum pen I was looking for on your website. I called in and the customer service rep found the item. Although the order from the supplier had already been placed, she went the extra mile to call the supplier and asked them to add my item to the order. She ensured me that my item had been pulled from stock and will arrive on time for my event date even with the Easter long weekend approaching, thus putting my nerves to rest. I received my item well in advance and I am very pleased with the quality. Thank you so much for saving the day and taking the necessary steps to make sure my item arrived here in time. I am very pleased with the high level of customer service your company provides and I will definitely be ordering from you guys again, in addition to recommending you to my family and friends.
Thanks once again!

Zainab Kole
April 2015
There were some problems with the tag supplier but the Wedding Shoppe staff were on top of it and ensured that we received them in time for our event. Issues can always occur, but its how the issues are dealt with that show the quality of a company. Happy to say the Wedding Shoppe came through with glowing colours for their professionalism and customer service.

Norma
Binbrook, ON
March 2015
The cake serving set I ordered was on backorder with their supplier but someone called me and notified me right away. They called to ensure that it would be here before my wedding day. Once they received it from their supplier, shipping was very fast! Would definitely recommend

Christie
North Bay, ON
August 2014
Margaret & Katie stayed overtime, on a Friday, during the Summer, just to ensure that my order/courier arrangement could happen for a Saturday delivery, in time for my Niece's Sunday Bridal Shower. They acted and performed over and above what was expected and I so truly appreciate the care that they expressed in my panic to get my personalized gift here on time for the event. What an awesome online-store and staff!
Clearly, the client and the clients needs are put in front of their own when deadlines are involved for these important dates that occur in our lives.

Sincerely,

Sarah Simpson
Glen Williams, Ontario
July 2014
My wedding is this Friday and in the process of planning it I have been working with companies in person and online to get a lot of it completed. I dealt with Simply Bridal for my veil and it was an absolute nightmare, I wish I would have found you guys sooner. Your prompt service and zero hassle has made you stand above and beyond other companies. For that I would like to thank you. I knew there was a very good chance I wouldn't get the narrow heel stopper Sole Mates for my Maid of Honour because I had literally combed every store in town for them. Finding them on your website with 3 days shipping was like the parting of the clouds for me. And then to receive them on Tuesday when I had only ordered them the previous Friday bowled me over. Once again thank you, it might not be a big product or one that I couldn't do without but when the little things come together it brings piece of mind, and that is a huge deal to a bride who's wedding is two days away. Sincerely,

Olivia Sargent (soon to be Lemieux)
June 2014
I just received a few things I ordered from your online store and I must say the quality is high on the products I received. I am really impressed with the product and your salesperson named Margaret. When I first did inquire about some of your product she was quick to response and with very detailed answers. I have a few friends getting married this year and I have already referred everyone of them to your website for their wedding needs. I'm so very happy with my items and your wonderful service. With you help my wedding is going to look AMAZING!!! Thank you again! :D

Theresa Williams
April 2014
Excellent experience from start to finish. Staff were very considerate and called to ensure that I still wanted the items as my 'required for date' was quite short and they were concerned that I might not receive them in time. I wanted them even if they arrived after this date (as they could be used for other purposes) but I certainly appreciated their concern and attentiveness. In the end they arrived in advance of the date anyway! Would definitely do business with this company again.

Thank you.

Anonymous
Bedford, NS
January 2014
I had ordered 150 match boxes from your website. We had a small issue of confusion on where to say what image goes on the box when ordering but I made a phone call and my question was answered the following day with non worries. I had also called once I ordered the matches to see when they would be in so my aunt could pick them up for me. I don't live in that area but she does and I was hoping to have the order ready for when I saw my aunt over the holidays. When talking with you on the phone we didn't think they would be in in time, but I'm the end they came in way earlier than expected and my aunt was able to get them before I came down to see her. What I love is that your company is in Ontario, has great range of good quality products that I don't have to pay a fortune for or pay a lot for shipping. All in all, we had a wonderful experience and I would more then glad to recommend your company to anyone.

Paige W
Utterson, ON
January 2014
I placed my order for my brother's 50th birthday on the 15th of December, worried that I would not have it delivered in time for the 28th (his B-day) celebration and received a call from customer service to go over options, and corrections to errors I made online. Although no promises were made (and I had no real expectations) I received delivery on on the 23rd! He absolutely loved it! The Wedding Shoppe isn't just for Wedding items, the staff are very friendly and accommodating & the personalized sign I ordered was excellent. Thank you for helping to make my brother's 50th Birthday memorable!

SM
Ottawa, ON
January 2014
This is my first experience ordering from your website and have been very satisfied. You kept me update through the entire process. I received my product last week and was ecstatic it was exactly as your website display and beautiful. You will be certain that I will refer your site in the future and should I need any further items you will be the first site I will check out.

Christine
Pierrefonds, QC
January 2014
I am sending this note just to let The Wedding Shoppe know how pleased I was with your products and your service. The order I placed included a couple of customized items. Your website indicated that I would need to allow two weeks for the customizations and then to allow for the appropriate delivery time. I realized, when I placed the order, that I would be pushing the envelope in terms of having my order filled in time but I thought I would place it anyway and hope for the best. Shortly after placing my order, I received a call from The Wedding Shoppe. The individual who called me (and I'm sorry that I did not get her name because she was very friendly), called specifically to let me know, due to the customizations and the time frame from when I placed my order to when I wanted to have my order delivered, she could not guarantee that I would receive the items in time. I confirmed that I understood that, but wanted to proceed with the order anyway. How refreshing to have a business call just to make sure, even though your website clearly told me about time requirements, that I understood that I might not receive my order in time and to determine if I still wanted to proceed! Now that is clearly customer service!!!

I also want to let you know that although I placed my order on August 3rd and wanted to receive my items for a bridal shower on August 17th, I was absolutely elated when I received my order the day before my event!!!! I am pretty sure that The Wedding Shoppe did everything it could to meet the tight time frame for delivery. So, when I received my order in time for the shower, I can not tell you how delighted I was.

Not only did you deliver on time - but the products were wonderful. They were exactly as shown on your website and I could not have been more pleased. So, thank you Wedding Shoppe, for your great customer service and for the quality of your merchandise!!! I will definitely recommend you to others - and the wedding that I am attending has still not happened yet, so I may order some other items from your website. Thanks again!!

Bridgette
Sherwood Park, Alberta
August 2013
To whom it may concern; I just wanted to thank you for great service! I received my order the day before the wedding shower so I was able to give the gift that I knew the couple wanted. I was very impressed.

Thank you so much for great service and great quality products.

Wendy Dunn
April 2013
I just want to say thank you so much for my Order. the wedding book and pen I ordered is perfect for my daughter's wedding. I had tried ordering these products from the United States but unfortunately, delivery was not available to Canada. I keep searching the Internet and found your store and you carried the exact products I wanted with no duty to pay!

Again, thank you so much for your prompt shipping. My daughter will be thrilled when I present these to her at her bridal shower.

Susan Petersen
May 2012
I just wanted to thank you for the quick service. My order arrived safely today and I am very pleased with it. If asked in future I will certainly recommend your store. Thank you again.

June
Toronto, Ontario
March 2012
I just wanted to say a big thank you.I have nothing but good things to say about this company!!

All the best,

Chantal
Alberta
Feb. 2012
Hello! I just wanted to say thanks for all your help with our invitations. I'm very pleased with the way they turned out! I appreciated the advice and help you gave us, and will definitely recommend your store to other people. :) Sincerely,

Sarah K.
London,, Ontario
Jan. 2012
Just wanted to let you know that I have received my order and I am so happy with everything! The aisle runner is beautiful! Thanks so much for all your help!

Andi
Brampton,, Ontario
September 2011
Hi Wedding Shoppe,

This email is to express my appreciation of your fast and efficient delivery of my favors! The "Lil' Saver Piggy bank" favors are in excellent condition, not to mention I saved money because you have them on clearance while other online favor websites are still selling it at full pop. These favors are for my baby boy's upcoming Baptism and yet you have these on your website. Thanks again, and I'm glad I bought from a Canadian company as well! I will surely recommend you to my friends here in Montreal.

Sincerely,

Mary Ann
Montreal, QC
August 2011
Good afternoon,

I want to take the time to thank you for my order. I just received it this morning and everything is all right. Thank you again for you professionalism.

Sincerely,

Caroline
Quebec

I received my little bird nest order yesterday for which I thank you. Also wanted you to know that I just love them and they are perfect in every way for my daughter's baby shower favours. Thanks again and I will certainly keep your company in mind for future needs.

Sincerely,

Bonnie Ross
Alberta

Just received my wedding favors from the wedding shoppe they are beautiful . the water bottle labels and tags are matched beautifully. The sea shell bottle openers are even nicer looking than on the website. Diana, you are great!

I appreciated you helping me order over the phone and your wonderful customer service when i called after the order arrived. We have a tropical vow renewal and I am totally totally happy with everything i ordered , the tags will go beautiful on our beach photo albums. I will definitely remember the wedding shoppe when my son and his fiance get married.

J Smith
We will meet again! Thank you. Love the customer service! My sister is getting married in March so I will make sure to tell her and all my friends.

Shernette
Ontario
August 24, 2010
I just wanted to send you a quick message. I received my order last week, and I've got to say everything, all the wedding accessories are beautiful! Everything is good quality and much more than what I expected. Thanks so much for getting the order to me quickly. The packaging was also amazing. Looking forward to ordering some more.

Elena
Mississauga
March 30, 2010
My order has been received and was very happy with the product (luggage tags). Thank you for an easy, friendly experience of ordering and receiving in good time.

Many thanks,

Delana
British Columbia
March 16, 2010
Hi Diana,

I received the wedding favours and they are lovely. They will make a beautiful keepsake for the guest. Thanks again and I have recommended your website to friends and family - for all occasions!

Take care and thanks again.

Annie
Toronto, Ontario
August 2008
Hi! I have been very impressed with The Wedding Shoppe's service!! I have ordered many of my wedding accessories from the site and have loved every choice. When I received each package, everything was packed so nicely and carefully in order to avoid damage. Definitely a site you can trust for organizing your special day!!

Stephanie
Montreal QC
January 2010
This is not a question, rather to say thank you for processing my order for boxes and tags so quickly. I am delighted with them, and I know they will be a bit hit in Ireland.

Many thanks,

Dianne Hirons
Toronto, Ontario
July 2009
I was very pleased with the prompt service and quick delivery that I received for my order. I will definitely order from the weddingshoppe.ca again. I found exactly what I was looking for it was so easy to order and I recommend it to all my friends.

Gabriella
Toronto, Ontario
August 2008
I got my order just now!!!!! That $5.00 rush fee was so worth it, thank you soooo very much for making this order so easy, you were so very helpful!

Take care,

Mira
Winnipeg, MB
May 2009
I called the Wedding Shoppe in a panic because SOMEBODY (me) forgot to order the wedding giveaways. That day, Diana called and helped me pick out what was needed and she rushed the supplier to ship to me directly. From panic situation to having goods in hand was 3 days. Thanks much for the great service!

Bruce Daly
Low, Quebec
January 2009
IWow! All I can say is phenomenal service and I will DEFINITELY be telling people about you! I placed my order yesterday morning and I already received it. You guys are great!

Thanks sooooo much,

Melissa Godley
Oshawa, Ontario
July 2008
I was very pleased with the prompt service and quick delivery that I received for my order. I will definitely order from the weddingshoppe.ca again. I found exactly what I was looking for it was so easy to order and I recommend it to all my friends.

Gabriella
Toronto, Ontario
August 2008
Thank you! The baskets arrived, and they were exactly what we had hoped for. You also helped us with our expedited service which was very appreciated. They are beautiful and we really appreciate the level of service you offered us. We have not found this level of service with any other vendor we have dealt with. Thanks again!

Tobi (& Tim)
Toronto, Ontario
September 2008



About Us

As you will soon see, our online shop is full of great wedding ideas and products to make your big day a unique and memorable one. We carry thousands of products to fulfill every customer's vision of their special day. Our family owned and operated business has been proudly serving Canadians since 2008 and we are well known for our high quality products and excellent customer service. There are many other reasons why our customers keep coming back to us to help them plan their pre-wedding engagements, wedding day, bridal shower, other special events/occasions and to purchase unique gifts for their loved ones.

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