To figure out how long it will take for your order to arrive, you will first need to examine the processing time and then figure out the shipping time. Processing time refers to the time it takes for us to order your item(s) in from our suppliers and are different for every product and are outlined on each product page. Once your order is shipped from our store, the shipping time will depend on your chosen shipping method and how far away you live from our location in London, Ontario (generally the further away you are, and the more remote your shipping address is, the longer it will take for your parcel to be delivered). For more information on shipping services and turnaround times, visit the Canada Post website by clicking here. Note that your parcel will include insurance for lost and damage claims. We also highly recommend that you chose the signature option upon check out.

Due to high temperatures during the summer months, there will be no guarantee on any candles, chocolates or candies shipped by regular ground. If you order these items between May 1st and September 30th, we recommend that you upgrade from regular ground shipping to ensure that your order will arrive quickly during these hot months.