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Buyer's Guide
Can I get a discount if I purchase a lot of favours?
  Almost all of our favours are available for a discount if you buy in bulk.  Your discounted price will depend on how many you buy.  To view the discounted pricing, simply go to the detailed product page of the favour and click on the blue button that says, “View Quantity Discount”.  A window will pop up to show you the prices.   Alternatively, or to order, simply add the quantity you would like to purchase to your basket and the discount will be automatically calculated and applied to your order. You should see the total regular price on your check out page, followed by a separate line for the discounted amount that was applied to your subtotal.
Can I order just one favour as a sample?
  Sample orders of favours can be placed online or over the telephone during our regular business hours. Sample orders of favours are treated as a regular order and are charged a unit price along with shipping and taxes. Some favours have minimum and cannot be ordered as a sample order.
I need to buy multiple quantities of a personalized product but the personalization is different for every product. How do I do this?
  You will need to add each item to your cart, one at a time.  For example, if you wished to order three personalized bracelets, but with a different name on each bracelet, simply specify the first name where indicated on the product, and add QTY 1 to your shopping cart.  Then go back to the product page and do the same thing for the next bracelet, and so forth.  Contact us if you require further assistance.
My wedding is months from now. When should I place an order for my favours and other items?
  Please try to order your favours (or any other items) at least 2-3 months in advance, earlier if possible.  Most favours have to be specially ordered in for you and can take several weeks to arrive in our office.  This will also allow us enough time to do a replacement order or exchange if needed.  It will also better ensure that you will get the favours you want since favours can go out of stock very quickly and may take a couple of weeks or months to be available again, or they may get discontinued altogether.  While you can certainly place an order closer to your wedding date, note that there may not be enough time to do an exchange or replacement order before your event date comes.
What if I am ordering candles, chocolates or candies during the summer months?
  Due to high temperatures during the summer months, there will be no guarantee on any candles, chocolates or candies shipped regular ground if you reside outside of Ontario. If you order these items between May 1st and September 30th, we recommend that you choose Xpresspost to ensure that your order will arrive quickly during these hot months.
Why do you ask for my event date when I check out online?
  The date you indicate is not used to rush or slow down an order in anyway.  However, if you list an event date that is sooner than the standard processing time on the website, we will likely cancel your order automatically and notify you via e-mail or phone.
How do I buy/redeem a gift certificate?
  To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.
How do I find my product?
  To find the product(s) you are looking for, type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service by e-mail or phone for assistance.  We also do special orders.  If you can't find a product you are looking for, simply e-mail us (with a picture if you have one) of the product, and we will let you know if we can get it for you.
How do I navigate the site?
  To navigate this website, simply click on a category you might be interested in from our homepage. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

About Us

As you will soon see, our online shop is full of great wedding ideas and products to make your big day a unique and memorable one. We carry thousands of products to fulfill every customer's vision of their special day. Our family owned and operated business has been proudly serving Canadians since 2008 and we are well known for our high quality products and excellent customer service. There are many other reasons why our customers keep coming back to us to help them plan their pre-wedding engagements, wedding day, bridal shower, other special events/occasions and to purchase unique gifts for their loved ones.

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